Cancellation policy for individuals
• Before the option date no cancellation fee will be charged.
• After the option date, the full cost of accommodation will be charged.
Return policy
• In case of recovery. Transaction and exchange fees (if any) will be the responsibility of the customer.
• Refunds may take up to 45 days to process depending on the credit card issuing bank.
Multiple reservations
• Multiple bookings may result in multiple postings in the cardholder’s monthly statement.
Multiple bookings may result in multiple postings on the cardholder’s monthly statement.
• Once the payment has been made, a confirmation notice will be sent to the customer via email within 48 hours of receiving the payment